Apartment Review for The Cape - Costa Mesa, CA

MOLD, TERMITES, LEAKS, WOLF SPIDERS ... THEY DON'T CARE AT ALL!! PLACE IS A RIP OFF. THEY ARE WONDERFUL TILL YOUR LEASE IS SIGNED. IT DOES NOT FEEL LIKE "HOME" ON ANY LEVEL!!! CANNOT WAIT TO MOVE! A HORRIBLE, RUDE, REVOLVING STAFF/CORPORATE OFFICE WHO THREATENS TO RIP OPEN WALLS TO CHECK FOR MOLD WHILE PEOPLE ARE LIVING IN THEIR UNITS!! OFFICE SAID IT DOES NOT MATTER IF PROPERTY GETS CONTAMINATED, "BECAUSE THAT'S WHY WE ALL HAVE INSURANCE" ... (AS IF RENTER'S INSURANCE WOULD PAY FOR ARNEL'S NEGLIGENCE) THEY MAKE YOU SIGN A MOLD RELEASE THAT INCLUDES "DEATH FROM MOLD CONTAMINATION" and they KNOW THEY HAVE MOLD HERE !!! THEY HAVE LEAKS THEY LIE ABOUT. ASK THEM TO PULL A LEAKY DISHWASHER OUT FROM THE WALL? YOU'LL GET NOTHING BUT AN ARGUMENT. EXCUSES, DENIALS, BLAMING ALL THINGS WRONG ON YOU, THE TENANT... IT'S TRULY SHOCKING HOW THEY TREAT TENANTS. NO BUSINESS SHOULD EVER TREAT PAYING CUSTOMERS THE WAY ARNEL TREATS THEIR TENANTS. ALL THEY DO IS MAKE SURE IT LOOKS VERY PRETTY ON THE OUTSIDE. LANDSCAPING IS PERFECT. DO NOT BE FOOLED!! CONSTANT NOISE FROM LEAF BLOWERS- TOO BAD OUR RAIN GUTTERS ARE FULL OF LEAVES AND STICKS AND THERE IS BLACK MOLD GROWING BENEATH THEM FROM WATER THAT CANNOT DRAIN PROPERLY !!! ALSO- THEY ARE DOING ILLEGAL THINGS WITH SECURITY DEPOSITS (MANY COMPLAINTS ON VARIOUS RENTAL SITES), AND DOUBLE DIPPING (COLLECTING TWO RENTS ON ONE APT- ALSO ON MANY SITES)... THEY HAVE "HOT" and "WARM" BUTTONS ON THE WASHERS (INTHE DIRTY LAUNDRY ROOMS- total per load $2.75- and they are VERY OLD AND INEFFICIENT)... BUT THE WASHERS DO NOT EVEN HAVE WARM WATER, LET ALONE HOT... AND THEY HAVE CASES OF SWINE FLU HERE!! SO THEY DO NOT EVEN CARE ABOUT PUBLIC HEALTH AND SAFETY!!! THIS PLACE IS NOISY FROM THE 405 AND AIRPORT AND THE ACOUSTICS ARE AWFUL... YOU CAN HEAR EVERYTHING YOUR NEIGHBORS ARE SAYING... THEY DO NOT ENFORCE THE HOT TUB HOURS AND LET DRUNK PEOPLE IN THERE TILL 4am, BUT TELL RESIDENTS TO CALL THE POLICE IF THEY DON'T LIKE IT!!! THEY DO NOT EVEN CARE. THE HEATERS/AC AND VENTS DON'T WORK RIGHT, YET THE TENANTS MUST PAY ELECTRIC, WATER, TRASH... OH, AND YESTERDAY, ANOTHER NEIGHBOR WHO HATES IT HERE TOLD ME THEY SAW RATS AND RACCOONS !! BOTH CAN BE A DANGER. THE HAVE ALGAE GROWING ON THE WALKWAYS, (SLIP HAZARD) ... and THE ASSIGNED PARKING IS A JOKE. WHAT ELSE? NO ONE WHO LIVES HERE EVER SMILES.